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Level 1

4 points

Locked phone

Hello Apple community, I recently got a new SIM card and my iphone is telling me I can’t use this SIM card because my iphone is locked but I’ve already activated the SIM card and switched my number over, what can I do to unlock my phone or get it working?

iPhone 11, iOS 14

Posted on Oct 15, 2022 6:46 PM

Best reply

KiltedTim

Level 10

197,410 points

Posted on Oct 15, 2022 6:50 PM

It sounds like the phone is carrier locked. Only the carrier it is locked to can unlock it for use on other providers.

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Locked phone

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