Cannot Import photos from iPhone

Hi CindyCherry2022,

Welcome to the Apple Community :-)

Re: "cannot import photos from my iphone to my Macbook"

Wondering which method you are using that isn't working for you.

Eg: Import to Photos app:

Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support

Eg: Image capture

Transfer images in Image Capture on Mac – Apple Support

Eg: Sync using the Finder

Use the Finder to sync your iPhone, iPad, or iPod with your computer - Apple Support

Eg: Airdrop

How to use AirDrop on your iPhone or iPad - Apple Support

& Etc...

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Re: "unrecognizable file format" .... "What Should I do to import those photos?"

Seems your iPhone may be capturing photos in the newer, space-saving HEIC format, and / or "live" (animated) photos,

and

your Mac may be used to importing in the older .jpeg (or. jpg) format.

If this is what's happening:

You. might want to browse through Apple Support's articles for a choice of ways how to "harmonise" things

Using HEIF or HEVC media on Apple devices - Apple Support

eg: you might want to change settings so iPhone uses the older jpeg format so all photos are compatible with the Mac

or

(if not already ... maybe updating sMacOS oftware to one of the more recent versions may solve the issue.

All the best :-)

Also, please let us know what level iOS you are running on your iPhone and what level macOS you have on your Mac.