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Access to iMessage and FaceTime

For over a week now I’ve not been able to access iMessage and FaceTime on my iPad.I am asked to sign in with my Apple ID.When this is done the signing in goes on for days and gets nowhere.If I turn the iPad off and then back on,occasionally it will allow me to sign in again but without success.I’ve now changed my Apple ID but cannot at the moment sign in.

If I go in through settings to Messages the whole thing freezes and I have to turn the device off.

Help required please.

Every thing else appears to be working ok.

My iPad is synced to my iPhone.I am getting iMessages on the iPhone.

Look forward to any advice and hopefully a resolution.



iPad Pro, iPadOS 15

Posted on Oct 16, 2022 3:12 AM

Reply
Question marked as Best reply

Posted on Oct 16, 2022 11:51 AM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Oct 16, 2022 11:51 AM in response to EthanandLucy2022

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Access to iMessage and FaceTime

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