Cannot find a person

A few months ago I deleted my old apple account and opened a new one. However, even though I am downloading apps from the appstore with my new address, but I am unable to update my old app. how to fix this error?

Posted on Oct 16, 2022 5:27 AM

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Posted on Oct 16, 2022 5:41 AM

If the app was purchased w/ the “old” - now-deleted - AppleID; the error will continue until the app and data are completely deleted from your device …

… and the app re-installed w/ your current/valid AppleID.

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Oct 16, 2022 5:41 AM in response to KhorlooGombosuren

If the app was purchased w/ the “old” - now-deleted - AppleID; the error will continue until the app and data are completely deleted from your device …

… and the app re-installed w/ your current/valid AppleID.

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Oct 16, 2022 11:01 AM in response to KhorlooGombosuren

You can also try deleting the app, logging out of your ID, restarting the phone, and then signing back in to see if that helps.

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Oct 16, 2022 5:50 AM in response to KhorlooGombosuren

Hmmmm … 🤔

Perhaps deleting again … followed logging-out of your AppleID.

Then, a re-connect to you AppleID might “do the trick” ???

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Oct 16, 2022 5:42 AM in response to Chattanoogan

I deleted it completely. and downloaded it again with the new appleid. but this error is shown every time the update is done. cannot be reformed

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Oct 16, 2022 12:53 PM in response to Eric Root

Re: “…[and] restarting the phone …”

LOL

I’d considered including that step …

… but if queried couldn’t explain what - if any - “extra benefit” it might have added.

Next time … 😉

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