My phone is on but screen is black. I've tried turning it off and on but nothing is working. Fairly new i phone 12. .
My phone is on but screen is black. I've tried turning it off and on but nothing is working. Fairly new i phone 12. .
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
- Call Apple Support at 1-800-APLCARE. 📞
- International Support. 🌐
- Contact Apple Support. 📝
- Live chat using Messages. 💬
Click ▶︎ Check Repair Status. 🔧