Phone not turning on
What should I do when my phone can turn on and off but the screen is not working so I can’t even power it off?
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Best reply
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
- Call 1-800-APLCARE. 📞
- International Support. 🌐
- Contact Apple Support. 📝
- Live chat using Messages. 💬
Click ▶︎ Check Repair Status. 🔧