my phone turned off and stays on black screen with apple on it wont
my phone turned off and stays on black screen with apple on it wont do anything just the same to over and over
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my phone turned off and stays on black screen with apple on it wont do anything just the same to over and over
Try a "forced" restart of your unidentified iPhone model, using these instructions:--> Force restart iPhone
If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Try a "forced" restart of your unidentified iPhone model, using these instructions:--> Force restart iPhone
If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
my phone turned off and stays on black screen with apple on it wont