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How do I dismiss the "follow up" email in mail?

How do I dismiss the "follow up" email in mail? It does not offer me an option to dismiss the follow up on the email that I can find. It seems like it is trying to force me to send an email when I click on the follow up.

iPhone 14 Pro Max

Posted on Oct 16, 2022 4:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2022 1:47 PM

Dancpa,


In the article previously shared you can find steps to turn the feature off.


"Follow up on emails


If you send a message and don’t receive a response for several days, the email automatically moves back to the top of your inbox to help you remember to follow up.

Go to Settings  > Mail, then turn Follow Up Suggestions on or off."


There isn't a way to dismiss individual emails you don't need to follow up with when this feature is on. You can leave feedback about the new feature here: Product Feedback - Apple


If you need further assistance, reach out to Apple Support directly.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.




3 replies
Question marked as Top-ranking reply

Oct 18, 2022 1:47 PM in response to Dancpa

Dancpa,


In the article previously shared you can find steps to turn the feature off.


"Follow up on emails


If you send a message and don’t receive a response for several days, the email automatically moves back to the top of your inbox to help you remember to follow up.

Go to Settings  > Mail, then turn Follow Up Suggestions on or off."


There isn't a way to dismiss individual emails you don't need to follow up with when this feature is on. You can leave feedback about the new feature here: Product Feedback - Apple


If you need further assistance, reach out to Apple Support directly.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.




Oct 18, 2022 11:11 AM in response to Dancpa

Hi Dancpa,


Welcome to Apple Support Communities. We understand that you're having an issue with emails on your iPhone. We'd like to help.


Where are you seeing this prompt to follow up? Is it when you are accessing a specific email account in your Mail app? If so, which email provider is it connected to? The more details you can provide, the better.


In the meantime, this may help: Reply to and forward emails in Mail on iPhone - Apple Support


Keep us updated.

Take care!

How do I dismiss the "follow up" email in mail?

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