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Level 1

4 points

Hi, I restarted my Mac book pro 14 inch. my usual password doesn’t work for some reason and there is no button to reset

Posted on Oct 16, 2022 5:09 PM

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Level 10

195,196 points

Posted on Oct 16, 2022 6:05 PM

saronovi Said:

"Hi, I restarted my Mac book pro 14 inch. my usual password doesn’t work for some reason and there is no button to reset"

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Troubleshooting a Forgotten Mac Passcode:

A. Disable Caps Lock:

Is caps lock enabled? If so, disable it.

B. Where to Reset it:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it.

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