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How do I erase all content from my broken phone?

How do I erase all content from my broken phone

iPhone 11, iOS 15

Posted on Oct 17, 2022 1:25 AM

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Question marked as Best reply

Posted on Oct 17, 2022 2:16 AM

You cannot, but the data cannot be accessed by anyone.

If you are sending it in to Apple for repair you can remove it from your account remotely

  1. Remove your iOS device from your Apple ID device list.
  2. Remove the SIM card from your iOS deviceor iPadOS device if it uses one, and keep it in a safe place. If your iOS device doesn't use a SIM card, contact your wireless service provider to suspend service if necessary.

taken from

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 


1 reply
Question marked as Best reply

Oct 17, 2022 2:16 AM in response to TrinaLei

You cannot, but the data cannot be accessed by anyone.

If you are sending it in to Apple for repair you can remove it from your account remotely

  1. Remove your iOS device from your Apple ID device list.
  2. Remove the SIM card from your iOS deviceor iPadOS device if it uses one, and keep it in a safe place. If your iOS device doesn't use a SIM card, contact your wireless service provider to suspend service if necessary.

taken from

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 


How do I erase all content from my broken phone?

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