I'm on iOS 16.0.3 and I can't get rid of a focus filter in Mail, even though there's no Focus enabled. I've already deleted all my custom Focus and restarted the iPhone multiple times. But there it is, constantly enabled. I have to turn it off manually every time I open any folder related to
Could I be doing something wrong?
iPhone 12 Pro Max
Hello Astro24. Thanks for your message. There weren't any Focus connected to a Home Page. I had definitely no Focus enabled at the moment and I had only the default ones which can't be deleted.
The only way I managed to solve this situation was:
After having done that, the issue was solved. I had done that with the default ones, but it didn't solve. It seems I needed a Custom Focus to disable the Mail Filter "under the hood".
Hello Astro24. Thanks for your message. There weren't any Focus connected to a Home Page. I had definitely no Focus enabled at the moment and I had only the default ones which can't be deleted.
The only way I managed to solve this situation was:
After having done that, the issue was solved. I had done that with the default ones, but it didn't solve. It seems I needed a Custom Focus to disable the Mail Filter "under the hood".
Hi fmartinewski,
Thanks for posting in Apple Communities.
We understand that Focus is enabled despite your checking for it in Settings. Is it possible that your have Focus connected to a specific Home Screen page? You can also check your Lock Screen to see whether Focus is linked there.
To check for Focus Filters:
You can find these details and more in Use Focus on your iPhone or iPad.
Regards.
Great news, fmartinewski.
If you run into any other issues, you're invited to create a new thread so the community can assist once again.
Have a great day.
Focus filter not turning off in Mail
