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Another person's Apple ID keeps popping up to sign in

Another Apple ID keeps popping up to sign in and it’s not mine (it’s my husbands) although I’m signed in to mine it keeps asking to sign in to his and I can’t use the new iPad.


[Edited by Moderator]


iPad Air 5 Wi-Fi

Posted on Oct 17, 2022 9:19 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2022 9:39 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        



1 reply
Question marked as Top-ranking reply

Oct 17, 2022 9:39 AM in response to artist amy

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        



Another person's Apple ID keeps popping up to sign in

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