Apple Watch Series 3 Stuck on "Preparing" iOS 8.7.1

My Apple Watch Series 3 is stuck on "Preparing" when I try to update to iOS 8.7.1

It's been 3 days since I've been unsuccessful with this update. My watch is reset to factory, I have storage, good wi-fi connection, and it's charging. My iPhone is up to date on software and my watch is now unusable. Please help!

Posted on Oct 17, 2022 4:08 PM

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Posted on Dec 21, 2022 6:57 PM

Oh my, we have an Apple shareholder here. Everyone please stand up 🫡


No need to fight it out at an Apple Store. I went in and they are aware of the issue. Unfortunately the stores are not equipped to force a watchOS update onto the watch. They shipped my watch to a service center and delivered the repaired watch to my house. All free of charge.


There is a second option where you do not have to go into an Apple Store. I had a second series three with the same issue. I called Apple Support directly and they shipped a pre-paid FedEx box to my house for me to ship the watch back to their service center. Drop off the box at your local FedEx or schedule a pick up at your home.


Fast, great service from Apple for an out of warranty product.


I let 2 of 3 series 3 watches in my household fall behind in watchOS updates. My personal series three I did update regularly and it works/updates fine. Seems that if the watch falls too far behind in software updates it causes issues.


ProTip: Don’t drop that you are an Apple retail investor/shareholder when you call Apple support or go into the Apple Store. Absolutely nobody cares about this fact. You will get treated the same and will have to wait for your turn in line behind someone that probably doesn’t own any shares.

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Apple Watch Series 3 Stuck on "Preparing" iOS 8.7.1

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