You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone will not update

I can’t get my phone to update

iPhone 12, iOS 15

Posted on Oct 17, 2022 4:53 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2022 6:03 PM

  1. Make sure you have a good WiFi connection.
  2. If you are using a VPN turn it off.
  3. You need to have 6 GB of free storage space on your iPhone.
  4. Make sure you have a 50% battery charge and preferably connected to power
  5. Turn off Low Power mode


If this doesn't work go to Settings > General > VPN & Device Management and remove the beta profile if you have one.


And if all that doesn't work update your iPhone via your computer.

4 replies
Question marked as Top-ranking reply

Oct 17, 2022 6:03 PM in response to freight224

  1. Make sure you have a good WiFi connection.
  2. If you are using a VPN turn it off.
  3. You need to have 6 GB of free storage space on your iPhone.
  4. Make sure you have a 50% battery charge and preferably connected to power
  5. Turn off Low Power mode


If this doesn't work go to Settings > General > VPN & Device Management and remove the beta profile if you have one.


And if all that doesn't work update your iPhone via your computer.

My phone will not update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.