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Hi good evening

My App Store is disabled and I can’t download an app and I tried changing the password and it still persist

iPhone 13 Pro Max, iOS 15

Posted on Oct 17, 2022 6:14 PM

Reply
2 replies

Oct 17, 2022 6:42 PM in response to Chidimaj

Chidimaj Said:

"Hi good evening: My App Store is disabled and I can’t download an app and I tried changing the password and it still persist"

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Contact Apple Support:


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Hi good evening

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