icon in dock with down arrow and harddrive

Hover the cursor over it and its name should appear.

hazard440 Said:

"icon in dock with down arrow and harddrive: An icon popped up in my dock with an arrow pointing down with a hard drive. Have never seen it before. Says its "updating" when I try to close it. Making sure it is legit. thanks"

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Check Force Quit:

See if any applications are open that are not responding. If that is the case, save what need be (if possible), and then Force Quit it.

1. Go To: Apple Menu
2. Select: Force Quit...
3. Select: An Item Ending in: “Not Responding”
4. Click: Force Quit button

إذا لم تعمل شاشة iPhone أو iPad - Apple الدعم (الإمارات)