Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store

i am trying to get an app in the App Store and when I double click it says payment not complete. I have taken my card out and put info back in multiple times. I have never had this issue before.

iPhone 12 Pro Max, iOS 15

Posted on Oct 18, 2022 6:33 AM

Reply
2 replies

Oct 18, 2022 8:44 AM in response to Stella1309

it says payment not complete.

👉 If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.



App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.