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Did not receive iPhone Trade-in kit

I bought a new iphone with the tradein option for the old one. I haven´t received the tradein kit, so I don´t know how to return the old iphone. Please assist


[Re-Titled by Moderator]

Posted on Oct 18, 2022 8:28 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2022 4:36 PM

you should be able to see your order status here:


Viewing & Changing Orders - Shopping Help - Apple (AU)


also there is more info here:


Trade in with Apple Trade In - Apple (AU)


1 reply

Did not receive iPhone Trade-in kit

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