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hard drive

So basically, I just got a new WD My Passport 1 TB External Hard Drive. I got it so I can import my iPhone's photos to it. Anyway, I plugged it in and everything, then when I opened "Image Capture" to import my phone's pictures, it wouldn't allow me to click "Choose" on the hard drive. Like I'd select "Import To" then I'd click "My Passport," then I'd click "choose" but it wouldn't pop up at the bottom. What do I do? After googling it, people on the Apple Community said I should delete it and select APFS or something like that. So I did and now it says "Erasing "My Passport” and creating “My Passport." It also says it's in phase 1 out of phase 3. It's been erasing for about 1 hour and this is its progress.

Posted on Oct 18, 2022 9:39 AM

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Posted on Oct 18, 2022 3:17 PM

Just let it run. If you look closely in your screenshots, you apparently selected "three pass secure erase" which is going to take quite some time on a 1TB drive. It means your computer is overwriting every bit on the drive 3 times, so in essence it is writing 3TB of 0's & 1's in order to securely erase the entire drive. It will take hours, perhaps all day, maybe even overnight.

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Oct 18, 2022 3:17 PM in response to MacBoooooooook

Just let it run. If you look closely in your screenshots, you apparently selected "three pass secure erase" which is going to take quite some time on a 1TB drive. It means your computer is overwriting every bit on the drive 3 times, so in essence it is writing 3TB of 0's & 1's in order to securely erase the entire drive. It will take hours, perhaps all day, maybe even overnight.

Oct 18, 2022 9:16 PM in response to MartinR

Yeah I did. But pls help because now I'm in a very very very big problem. As this process was going on in the background, my laptop turned off because of the battery. Now, the computer can't read the HDD and every time I insert it, the mac tells me "The disk you attached was not readable by this computer" there are three things I can click under it "Eject" "Initialize" "Ignore." I've tried all and nothing works. Is my HDD completely dead and broken? 


Current Situation:


I clicked ignore and now I'm erasing it again and it's working. After it worked it asked me if I wanted to back it up to time machine or something so i clicked ok and now i can't import any pictures again, should I remove the time machine thingy?

Oct 19, 2022 8:32 PM in response to MacBoooooooook

Within Disk Utility you may need to click "View" and select "Show All Devices" so that the physical drive appears on the left pane of Disk Utility. Erase the physical drive as GUID partition and exFAT if you want to use the drive with both macOS & Windows. If you only want to use the drive with a Mac, then erase the physical drive as GUID partition and MacOS Extended (Journaled) as this will allow you to use the drive with older Macs as well. Plus I prefer MacOS Extended file system over the newer APFS file system right now since I've seen APFS become damaged where Disk Utility First Aid is unable to repair the APFS volume which necessitates erasing the drive and restoring from a backup since there are no third party utilities available to attempt repairs on the APFS volume because Apple has not yet released the necessary APFS documentation necessary.


FYI, it is always best to allow macOS to manage the external drives. Relying on third party proprietary software to manage an external drive and to use the NTFS file system usually will result in problems at some point when a macOS update/upgrade breaks the third party software and prevents you from accessing the data on the drive until someone (the third party developer, or Apple) fixes the issue. When a macOS Monterey driver earlier this year broke the third party NTFS driver, it was several months before another macOS Monterey update resolved the issue. During that time Apple told people to contact the drive's manufacturer, while the third party drive manufacturers and developer's told users to have Apple fix the issue. FYI, it is up to the third party manufacturers and developers to make sure their products work with every macOS update/upgrade. Apple will only fix the problem if Apple deems it is indeed Apple's fault. Keep in mind that Apple very rarely informs the public of any pending fixes so users are left not knowing whether Apple even knows of the problem and whether Apple is going to fix the problem.


If this WD drive is an SSD, then do not perform any multi-pass secure erase since that causes undue wear to an SSD and doesn't work like you think it does because SSDs work differently than hard drives where a multi-pass secure erase may be warranted (a single pass erase is usually sufficient anyway for a hard drive). Usually just a simple erase in Disk Utility is sufficient at destroying all data on the SSD (especially if TRIM is enabled, not possible to enable TRIM on an external SSD with macOS AFAIK). Some SSD manufacturers do provide a built-in hardware secure erase feature to an SSD which would require the manufacturer's proprietary app. A built-in hardware secure erase feature does not cause as much wear to the SSD as overwriting an SSD with data does.

Oct 20, 2022 5:29 AM in response to MacBoooooooook

MacBoooooooook wrote:

It asks me what format I want it in or something like that and then there’s a drop down menu that has words like APFS, APFS Extended, ExFat etc. which do I click?

It all depends on how you are going to use the drive and what the current OS is you are using.


You can get the version of macOS by clicking the Apple menu and selecting "About This Mac".


Is this going to be used as a data only drive or as a Time Machine backup drive?


Is this drive going to be used with any older Macs running a version of macOS earlier than 10.13?


Is this drive going to be shared with a Windows PC?


Also, is the WD external drive a hard drive or an SSD?


hard drive

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