Cannot Change Audio Source

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Level 1

17 points

Cannot Change Audio Source

Whenever my phone automatically connects to my Vehicle's Bluetooth which is Uconnect I cannot change the audio source. Before when this would happen if I tap and held the now playing box on the control center I'd get the option to change the source from Uconnect back to my Airpods or speakers. Now when I tap and hold there is no option to switch back to my Airpods. If I'm not the current driver and I just want to use my Airpods or even my speaker I should have the option like before to switch it between audio sources.

Has this feature been removed or moved?

iPhone 14 Pro Max

Posted on Oct 18, 2022 1:54 PM

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Answer 1

Top-ranking reply

Summerbear6 Author

Level 1

17 points

Oct 26, 2022 4:46 PM in response to Summerbear6

So I discovered I’m supposed to hit the little speaker icon above the volume to the right. Usually that’s the symbol for mute/unmute so I never touched it before. I don’t like that they moved the ability to switch sources there and it’s unlabeled.

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Answer 2

AnnieL2

Community Specialist

Oct 20, 2022 3:59 PM in response to Summerbear6

Salutations Summerbear6,

Does your vehicle support CarPlay? iOS - CarPlay - Available Models

You mentioned at times you are the passenger in your vehicle. When that happens is the other person connecting their device to the vehicle and if so, can they change their audio routing? Just a test to help isolate the situation.

Thanks.

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Answer 3

Gena_D

Community Specialist

Oct 20, 2022 5:47 PM in response to Summerbear6

Thanks for confirming that for us, Summerbear6.

To narrow this down a bit further, can you tell us if this issue happens on both of those devices in the exact same manner in your vehicle? Also, what happens if you only have one iPhone in the car? Does that still happen? Are all of the iPhones being used in the car updated to iOS 16.0.3?

We'd also like to make sure that your vehicle is on the approved list we provided earlier: iOS - CarPlay - Available Models - Apple. Do you see your car there?

Please let us know and we can continue troubleshooting this issue together.

Take care.

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Answer 4

Summerbear6 Author

Level 1

17 points

Oct 20, 2022 6:04 PM in response to Gena_D

At this time I can only report on the iPhone 14 Pro Max and it's updated to iOS 16.0.3

Whenever it's connected to bluetooth in the vehicle I cannot change audio source.

I cannot report at this time if two phones are in the vehicle and one or the other is connected or not. This will have to be something I troubleshoot at a later time.

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Answer 5

Summerbear6 Author

Level 1

17 points

Oct 20, 2022 5:38 PM in response to AnnieL2

It happened with both an iPhone 13 Pro Max and iPhone 14 Pro Max. They were the phone currently connected to Uconnect.

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Answer 6

Summerbear6 Author

Level 1

17 points

Oct 20, 2022 7:01 PM in response to Gena_D

Here is a screenshot of what it looks like when I try to change audio source. It says now playing Uconnect which is my vehicles Bluetooth but I can’t change it to speakers or AirPods.

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Cannot Change Audio Source

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