The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

backup iphone

trying to back up my iphone to my computer but my screen is broken and I can't

"trust" the computer.

iPhone 12

Posted on Oct 18, 2022 2:29 PM

Similar questions

hey there. i am having trouble backing up my iphone 12 onto my pc. i have a broken screen and can’t push trust computer and didn’t turn on icloud i didnt turn on icloud and broken screen so can’t push trust computer trying to back up old iphone on pc
681 1
backing up iPhone with Mac when screen is black. hi. my iPhone screen is black but I think it recognizes when I touch smh, it just doesn't show me the screen. I have a lot of photos on my phone so I have to get a back up. I tried to back up with my Mac, but since it doesn't have an iTunes, I cannot back up. is there another app that can replace iTunes or is there another way to solve this?
3113 3
How to backup my iPhone X with a broken screen? my x display broken i cant access my backup any way get or ican connect to itunes my broken phone [Re-Titled by Moderator]
662 2

1 reply

Bob Timmons

Level 10

199,358 points

Oct 18, 2022 2:40 PM in response to shanghai girl

The iPhone's screen will need to be repaired before you will be able to back up the phone.

Be sure to take the phone to an Apple Store or authorized Apple Repair shop to repair the screen.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

backup iphone