we have an iPhone 5 but can't get in and forgot our password. Unfortunately at the time of use for this phone, we didn't have everything backed up on the cloud. We don't want to lose the data. the phone shows it's disabled and must connect to iTunes but none of our computers can download iTunes now. what can we do????
iPhone 5s
There is currently no way to get a disabled iPhone out without erasing data, but you can go on another Apple Device into Find My and then find your device then tap 'erase this device'. This is considering you have the latest version of iOS with the Find My app. If you have iOS 13 or earlier you go to Find My iPhone > Actions then tap 'erase'.
There is currently no way to get a disabled iPhone out without erasing data, but you can go on another Apple Device into Find My and then find your device then tap 'erase this device'. This is considering you have the latest version of iOS with the Find My app. If you have iOS 13 or earlier you go to Find My iPhone > Actions then tap 'erase'.
If you mean you don’t know the passcode that unlocks the screen it is too late to get data off the phone. If it is the Apple ID password that you forgot you can reset that→If you forgot your Apple ID password - Apple Support
lost password but don't want to lose data on phone
