Black screen

Hi, I have an imac 27 incl (2010 or 2011) and tonight it turns black. Tried a few tips found on Internet. They don't work. Do you have any idea? Thank you.

iMac 27″, macOS 10.13

Posted on Oct 18, 2022 7:24 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2022 7:37 PM

Black Screen Said:

"Black screen: Hi, I have an imac 27 incl (2010 or 2011) and tonight it turns black. Tried a few tips found on Internet. They don't work. Do you have any idea? Thank you."

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Troubleshooting a Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output. This applies to Intel-Based Macs only.

2 replies
Question marked as Top-ranking reply

Oct 18, 2022 7:37 PM in response to Casta_spn

Black Screen Said:

"Black screen: Hi, I have an imac 27 incl (2010 or 2011) and tonight it turns black. Tried a few tips found on Internet. They don't work. Do you have any idea? Thank you."

-------


Troubleshooting a Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output. This applies to Intel-Based Macs only.

Oct 19, 2022 1:55 AM in response to Casta_spn

Based on your situation, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

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