watch OS won’t update to 8.7.1

I have been endlessly trying to update my Apple Watch Series 3 to iOS 7.8.1 but every time I try it says “unable to verify” because of internet connection and then it downloads and gets stuck on “preparing” i left it all night and it’s still stuck on pending. I have tried everything, I have paired and unpaired it, I have tried turning off the Bluetooth and turning it back on, I’ve reset the device, I’ve deleted the update file from storage and tried again, I’ve restarted the device and my phone several times and it’s just not happening!


please somebody help I’m at my wits end with this Apple Watch :(

Apple Watch Series 3, watchOS 8

Posted on Oct 18, 2022 11:48 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2022 5:07 PM

So, I finally book an appointment at Apple Store last week. They sent my watch out. Just got it back today. It has been updated to 8.7.1. I asked the guy at Genius Bar why this issue can’t be fixed. He said most likely it has something to do with storage. Even if we reset the watch, still not enough storage for the update. 8.7.1 is most likely the last update watch 3 will get. If you are not able to update at home, you need to go for Apple Service centre to get it updated.

Similar questions

73 replies

Oct 26, 2022 12:41 PM in response to EugenaH

It finally worked for me. I’m not sure what I did differently to make it work…I kept on trying and after the 4th or 5th loop it did something and finally said paired on the iPhone but not on the watch…then it took be to the start again for one more round and my Apple Watch finally works again. Very frustrating and such a waste of everyone’s time.


Oct 27, 2022 1:13 AM in response to JoseMiguelP

I got that today as well, so I stopped trying. Have got that no Internet thing before, I called Apple Support, useless, told me to wait 48-72 hours.

I also got update to 6.3 sometimes, it was actually downloading, but watch will restart a few times during downloading.

I don’t know how I can update my watch. I’m tired of trying. Wasted too much time.

Nov 2, 2022 12:04 AM in response to fyuceer

I am facing the exact same situation as you. Tried on different phones too. The watch reboots either during the download or after downloading. iOS 16.1 didn’t fix the issue for me. I have also tried drained the battery, didn’t work. I think the only thing left for me is to ask Apple Store to manually update for me (which they probably would say they can’t.)

Feb 6, 2023 8:13 PM in response to sammi294

me too. i am so frustrated. I am more than unsatisfied. i am honestly extremely angry about this. I have my watch to monitor my health and im not getting any benefits from a dead weight on my wrist. i really hope apple makes this right. its FEBRUARY of 2023 and this problem still is NOT fixed. If anyone from apple sees this, please message me and all of us and fix this. I have so many apple products and have never had an issue like this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

watch OS won’t update to 8.7.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.