My phone is saying ‘A problem was detected with the TrueDepth camera. Face ID has been disabled. Please how do I fix this issue

I can’t activate my Face ID this is what is showing me A problem was detected with the TrueDepth camera. Face ID has been disabled. How do I fix this please

iPhone XS, iOS 16

Posted on Oct 19, 2022 4:11 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2022 4:34 AM

If the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Oct 19, 2022 4:34 AM in response to Akuna1

If the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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My phone is saying ‘A problem was detected with the TrueDepth camera. Face ID has been disabled. Please how do I fix this issue

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