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iPad 7 stuck in DFU/ recovery mode

tried apple suggestions to restore, took it to local apple store for them to restore but no success!…Apple want £255 to repair, seems a lot for a iPad just 3 years old!…have anyone else had similar problems and found a solution? Someone suggest manualy opening iPad might solve it?

iPad, 15

Posted on Oct 19, 2022 3:13 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2022 3:22 AM

Having received a diagnosis from an Apple technician, you have very likely exhausted steps to revive the iPad. Out-of-warranty repairs of an otherwise undamaged iPad are charged at a flat-rate - this typically being c.60% of the “as new cost” of the device.


For qualifying devices, in lieu of attempting to repair and return your existing iPad, Apple generally offer a rapid exchange for a reconditioned/renewed iPad of the same model and specification - this being much quicker, often being an immediate exchange.


If this cost is unpalatable, you might put the potential repair cost towards that of a much newer and more powerful model, such as the current equivalent iPad9, or the just announced iPad10.


Otherwise, you might try recovery of your existing iPad yourself.

If you can't update or restore your iPad - Apple Support


5 replies
Question marked as Top-ranking reply

Oct 19, 2022 3:22 AM in response to Daztc

Having received a diagnosis from an Apple technician, you have very likely exhausted steps to revive the iPad. Out-of-warranty repairs of an otherwise undamaged iPad are charged at a flat-rate - this typically being c.60% of the “as new cost” of the device.


For qualifying devices, in lieu of attempting to repair and return your existing iPad, Apple generally offer a rapid exchange for a reconditioned/renewed iPad of the same model and specification - this being much quicker, often being an immediate exchange.


If this cost is unpalatable, you might put the potential repair cost towards that of a much newer and more powerful model, such as the current equivalent iPad9, or the just announced iPad10.


Otherwise, you might try recovery of your existing iPad yourself.

If you can't update or restore your iPad - Apple Support


Oct 19, 2022 3:47 AM in response to Daztc

Your iPad contains no user-serviceable parts. Your iPad should only be disassembled or repairs attempted by Apple or an Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple


Li-ion batteries should only be serviced by those qualified to do so. If damaged or electrically disrupted, Li-ion batteries can rapidly and catastrophically discharge. Should you choose to “open” your iPad, you do so entirely at your own risk; henceforth, all support from Apple Support - warranty or otherwise - is forfeit.

Oct 19, 2022 4:23 AM in response to Daztc

Not at all. Contributors here are all end-users, just like you.


The advice that I have offered is factual. I cannot encourage you to perform any actions that might compromise your future access to Apple Support services, or the safety of both you or your iPad. I have, however, attempted to make clear the ramifications of certain actions that you have yourself proposed. Whether or not you choose to pursue an alternative course of action is obviously your choice - but in doing so you have complete knowledge of the potential consequences.


Perhaps consider that any advice offered here must comply with the Terms of Use that govern our participation within the Apple Support Community.

iPad 7 stuck in DFU/ recovery mode

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