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Level 1

4 points

IPHONE buttons not responding

I cannot power off my phone….it seems frozen…no touch works. DO I remove the battery, if so how

Posted on Oct 19, 2022 9:22 AM

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Community+ 2024

Level 10

119,819 points

Posted on Oct 19, 2022 9:24 AM

Force restart iPhone - Apple Support

The first two button-presses described there have to be quick, too.

If that forced restart fails, contact Apple Support.

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Community+ 2024

Level 10

119,819 points

Oct 19, 2022 9:24 AM in response to 16q8z4

Force restart iPhone - Apple Support

The first two button-presses described there have to be quick, too.

If that forced restart fails, contact Apple Support.

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Level 1

4 points

Oct 19, 2022 10:26 AM in response to MrHoffman

Thank you that worked and now that it’s rebooted seems to have fixed the problem

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IPHONE buttons not responding

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