Hard reset not working on watch

What do I do if hard reset is not working on my watch

Apple Watch Series 8

Posted on Oct 19, 2022 7:21 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2022 4:59 PM

Hello Jdavisdawgs,


The term 'hard reset' can mean different things to people, so just to be clear - are you attempting to restart your Apple Watch but are unable to do so? If yes, please take a look at the steps to force restart as explained in this article: Restart Apple Watch - Apple Support.


"If you can’t turn off your Apple Watch or if the problem continues, you may need to force your Apple Watch to restart. Do this only if you’re unable to restart your Apple Watch.

To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears."



Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

1 reply
Question marked as Top-ranking reply

Oct 21, 2022 4:59 PM in response to Jdavisdawgs

Hello Jdavisdawgs,


The term 'hard reset' can mean different things to people, so just to be clear - are you attempting to restart your Apple Watch but are unable to do so? If yes, please take a look at the steps to force restart as explained in this article: Restart Apple Watch - Apple Support.


"If you can’t turn off your Apple Watch or if the problem continues, you may need to force your Apple Watch to restart. Do this only if you’re unable to restart your Apple Watch.

To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears."



Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

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Hard reset not working on watch

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