Scam re Trojan level 5 infection alert locking my MacBook Air

Is there a Security Org dealing with such scams to whom I can report my experience?

If yes, please let me know their email.


Thank you.

MacBook Air 13″, macOS 10.13

Posted on Oct 20, 2022 2:47 AM

Reply
3 replies

Oct 22, 2022 9:17 AM in response to Vladkvjatkovski

Hello Vladkvjatkovski,


Thanks for participating in the Apple Support Communities.


It sounds like you may have a pop-up window acting as a phishing attempt, so let's see if that's what is occurring.


Check out the following resource for more details on how to block pop-up ads if you're using Safari on your MacBook Air: About pop-up ads and windows in Safari - Apple Support


Check Safari settings and security preferences

Make sure Safari security settings are turned on, particularly Block Pop-ups—for pop-up windows—and the Fraudulent Website Warning.

On your iPhone, iPad, or iPod touch, go to Settings > Safari and turn on Block Pop-ups and Fraudulent Website Warning.

On your Mac, you can find these options in Safari > Preferences. The Websites tab includes options to block some or all pop-up windows, and you can turn on fraudulent site warnings in the Security tab.


If you're seeing this appear from an email instead, you can report this to reportphishing@apple.com. For more details on phishing attempts and reporting them, take a look at the following resource instead: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


We hope that's able to help.


Have a great day!

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Scam re Trojan level 5 infection alert locking my MacBook Air

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