You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot update my phone because of the Not enough Storage message. Every time I delete apps or attachments I check to see how much storage I have but the figure does not change. No matter how much I delete, the amount of "GB Used" does not change.

I cannot update my phone because of the Not enough storage message. Every time I delete attachments, apps, etc I check to see how much storage that created - but the number does not change. No matter how much I delete, it continues to say the same amount of "GB used."

iPhone SE (Gen 3)

Posted on Oct 20, 2022 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2022 11:03 AM

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2.

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See this Apple article: Upgrade to iCloud+ -< Upgrade to iCloud+ - Apple Support

See also: iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support


Manage your iCloud storage

Manage your iCloud storage - Apple Support


3.

Then try to do the update again.

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 20, 2022 11:03 AM in response to kupulau

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2.

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See this Apple article: Upgrade to iCloud+ -< Upgrade to iCloud+ - Apple Support

See also: iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support


Manage your iCloud storage

Manage your iCloud storage - Apple Support


3.

Then try to do the update again.

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

I cannot update my phone because of the Not enough Storage message. Every time I delete apps or attachments I check to see how much storage I have but the figure does not change. No matter how much I delete, the amount of "GB Used" does not change.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.