Touch ID v facial recognition

Touch ID on iPhone was better for me—I take off glasses and iPhone is close so I have to enter passcode a lot

iPhone 12, iOS 16

Posted on Oct 20, 2022 7:35 AM

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IdrisSeabright

Level 10

187,785 points

Posted on Oct 20, 2022 7:50 AM

Do you have a technical support issue that we, your fellow users, can help you resolve?

If you sometimes where glasses and sometimes don't, and you're. not being recognized with glasses, you can set up an alternate Face so that the phone will recognize you in both situations.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

You can also let Apple know your thoughts on the matter here:

Product Feedback - Apple

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2 replies

Top-ranking reply

IdrisSeabright

Level 10

187,785 points

Oct 20, 2022 7:50 AM in response to Tina_R

Do you have a technical support issue that we, your fellow users, can help you resolve?

If you sometimes where glasses and sometimes don't, and you're. not being recognized with glasses, you can set up an alternate Face so that the phone will recognize you in both situations.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

You can also let Apple know your thoughts on the matter here:

Product Feedback - Apple

Rudegar

Level 10

180,798 points

Oct 20, 2022 7:49 AM in response to Tina_R

have you tried to setting it up again

settings->face id & passcode->reset face Id

and then redo it?

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Touch ID v facial recognition