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Recently got the 14 Pro and after set up with my carrier I am no longer seeing voicemails on my phone-instead I have to call into my voicemail to retrieve the messages. I have tried all of the options like software update; power off/on; airplane mode off/on; and even the network reset and nothing fixes it.
Is this a carrier issue (did they set my phone up incorrectly or mess up my settings) or an iPhone issue?
JenniferRT wrote:
Recently got the 14 Pro and after set up with my carrier I am no longer seeing voicemails on my phone-instead I have to call into my voicemail to retrieve the messages. I have tried all of the options like software update; power off/on; airplane mode off/on; and even the network reset and nothing fixes it.
Is this a carrier issue (did they set my phone up incorrectly or mess up my settings) or an iPhone issue?
Yes it is a carrier issue, your line isn't set up to use visual voicemail, they will need to provision your line.
JenniferRT wrote:
Recently got the 14 Pro and after set up with my carrier I am no longer seeing voicemails on my phone-instead I have to call into my voicemail to retrieve the messages. I have tried all of the options like software update; power off/on; airplane mode off/on; and even the network reset and nothing fixes it.
Is this a carrier issue (did they set my phone up incorrectly or mess up my settings) or an iPhone issue?
Yes it is a carrier issue, your line isn't set up to use visual voicemail, they will need to provision your line.
Not receiving voicemails on iPhone 14 Pro
