You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS update

I just recently updated my iPhone 12 pro to iOS 15.7.1 and my face ID has stopped working I also don’t have the option to upgrade my iOS to the latest iOS 16 why is that?

Posted on Oct 20, 2022 11:22 AM

Reply
3 replies

Oct 24, 2022 7:19 AM in response to nick_h2

In addition to what nick_h2 correctly suggested, you're using a beta iOS version and we can't discuss about beta software in this public tech support forum.

If you want to use the official iOS releases (the latest is 16.0.3), you need to uninstall beta software, as per these instructions:

How to uninstall iOS or iPadOS beta software - Apple Support


Regards

Giulio


iOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.