I've tried four different 20 min core workouts on the Apple TV Fitness and each one has stopped/frozen on the tv and watch at between 14 and 15 minutes. It doesn't respond to any remote commands forcing me to end the workout. It is logging on my watch. I've done a 20 min pilates with no issue. Any ideas on how to continue or is there an issue with 20 min core workouts?
Hi,
Thanks for you reply. To confirm and clarify - my watch is running the current iOS, Apple Fitness is set up and does connect with my watch. That is not a problem. I have done one course successfully to end. Four others freeze at about the 14-15 min mark during a 20 min course. I have since learned there is an Apple update expected soon to address this problem.
Hi - the information on the expected fixes was noted on a number dev boards noting the upcoming updates which were confirmed to be released today (and just announced). In the research, we saw a bug reported by a number of folks around a buffering issue - which we hope has been addressed. We are going to update devices with all of the updates released today for Apple TV, watch etc and try again to see if this was addressed. If not, will formally contact support to report the issue. Thanks.
Hello rochellee19,
We are here to help address your concern.
Let's work on this by checking the articles below:
Set up Fitness+ on Apple TV. If you haven't already try to set it up again.
To use Apple Fitness+ with Apple TV, you need to connect your Apple Watch.
1) Open the Fitness app on Apple TV.
2) Select your name, or select Other if you don’t see your name.
If no one is signed in on your Apple TV, you may need to choose Sign In in the Fitness app first.
3) On your Apple Watch, tap Connect.
Note: You may need to open the Workout app on your Apple Watch before you can tap Connect.
4) If prompted, tap Continue, then enter the code from Apple TV on your Apple Watch.
Note: To start a workout on Apple TV, your Apple Watch must be updated to watchOS 7.2 or later, be unlocked, and have Bluetooth turned on.
Make sure all of your devices are up-to-date.
If this continues Contact Apple Support
Thanks for using the Apple Support Communities.
Cheers.
Hi rochellee19,
Thanks for the update!
Just to verify, you received this information directly from Apple, correct?
If not, we'd advise to contact Apple Support to make sure that information is accurate. If an issue is under investigation, they may need additional data from those experiencing the same thing.
Take care!
Hey rochellee19,
That sounds like a plan! Thanks for the update.
Have a great rest of your week.
20 min workouts stop early using Apple Fitness + on the TV/Watch
