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I forgot my password and my finger print is not opening my mac

I can not remember my password and the finger print is not letting me in

MacBook Air 13″, macOS 12.5

Posted on Oct 20, 2022 4:32 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2022 4:35 PM

Sdean1971 wrote:

I can not remember my password and the finger print is not letting me in

Follow these instructions: https://support.apple.com/en-us/HT202860


2 replies

Oct 21, 2022 3:18 AM in response to Sdean1971

Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Restart computer and immediately hold the two keyboard combo Command  r 


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

I forgot my password and my finger print is not opening my mac

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