video flickring problem
I am having problems with my mac(MacBook pro m1). The problem is video flickering, and this problem occurs only when playing videos.
MacBook Pro 13″, macOS 12.6
I am having problems with my mac(MacBook pro m1). The problem is video flickering, and this problem occurs only when playing videos.
MacBook Pro 13″, macOS 12.6
Hi chakra77, We appreciate you reaching out to us. We understand that your device's screen flickers when playing a video.
We’d like to gather additional details that may help us be in a better position to assist you.
Are the videos you are playing streamed or locally stored?
In the meantime, we recommend that you check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
If you are experiencing the issue when signed in on a different user account, we recommend that you check if the issue persists while on safe mode.
Below is an article to help guide you through the process.
How to use safe mode on your Mac
Take care!
Hey chakra77,
According to the tech specs for your MacBook Pro 13", M1 (2020), the Retina display should be able to support:
Video Playback
• Supported formats include HEVC, H.264, and ProRes
• HDR with Dolby Vision, HDR10, and HLG
MacBook Pro (13-inch, M1, 2020) - Technical Specifications
Since you're having the flickering issues, we'd advise to contact Apple Support. Let them know what's happening, so they can take a closer look.
If this is an external display, contact the display manufacturer.
Cheers!
Hello kamote0628,
Thank you for your reply. Actually Screen flickering is a problem both in streamed and locally, but this problem has come in some videos rather than in all videos.
This problem is more common when the video is played at higher resolution or HD. And When this problem occurred, I did a hard reset and then did a system update.
video flickring problem