Can't add passes or tickets to Apple Wallet
Been trying to add tickets today to wallet but nothing happens using firefox browser
iPhone 12
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User profile for user:
kamote0628
User level:
Community Specialist
Hi CraigM70,
We appreciate you reaching out to us. We understand that you are experiencing issues adding tickets to Wallet using Firefox.
We’d like to gather additional details that may help us be in a better position to assist you.
Are you receiving an error message?
Does it help if you attempt to add the tickets through a different browser?
Also, are you using the same steps in the article below to add the tickets?
Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support
We'd like to set your expectations. It is also possible that the merchant or the company that issued your ticket does not support passes in the Wallet app.
If you are certain that the merchant or the company that issued your ticket support passes in the Wallet app, we recommend that you check for a software update.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Take care!