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mail app quit unexpectedly

Why does my email keep crashing? Mail App Quit Unexpectedly keeps coming up.

What can I do to fix it?


Posted on Oct 21, 2022 2:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2022 2:21 AM

Sometimes a Safe Launch of the Application will fix this issue


With Mail closed HOLD the Shift key and launch Mail from the Applications folder


Still issues -->>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

2 replies
Question marked as Top-ranking reply

Oct 22, 2022 2:21 AM in response to DVondurf

Sometimes a Safe Launch of the Application will fix this issue


With Mail closed HOLD the Shift key and launch Mail from the Applications folder


Still issues -->>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

Oct 21, 2022 3:30 PM in response to DVondurf

Hello!


I had this same issue just a few days ago on my iMac running OS X El Capitan. The problem, for me at least, is that this older version of the Mac operating system isn't compatible modern email message(s) you may have in your Inbox. To fix this, I signed into my Mail provider's online mail interface (since I have iCloud mail, I went to https://www.icloud.com/), and I moved all my email in my Inbox into a new mailbox folder I titled "Older Message [Date Range]". This solved the problem for me.


If this doesn't work for you, or it isn't feasible, you could always use your Mail provider's online mail interface full-time instead of Apple Mail. If you do this, I'd recommend using Google Chrome, since it's the most up-to-date and latest supported browser for OS X El Capitan.


However, if your Mac is new enough, you may be able to upgrade to a newer version of macOS and you won't have to worry about this issue. To see if you can, please respond with what year your Mac is:


Find the model and serial number of your Mac - Apple Support.


Jack

mail app quit unexpectedly

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