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Getting MX Error which trying to add custom domain

I have been trying to add my custom domain to iCloud mail. I have verified all settings, but still I keep getting the error to check MX Records. See below image. (and why am I not able to contact apple support?)

Posted on Oct 22, 2022 4:37 AM

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Oct 24, 2022 8:51 AM in response to Kailashd

Hi Kailashd,


You started from a great resource: Use Custom Email Domain with iCloud Mail


For help with this alert, test the steps in the article here: Add an email domain you already own to iCloud Mail on iCloud.com - Apple Support


If the issue remains and 72 hours has passed, reach out to Apple Support directly using either of the links below.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.


Getting MX Error which trying to add custom domain

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