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User profile for user: jwkijne
jwkijne Author
User level: Level 1
4 points

Updrading a 2013 MacBook pro retina from Yosemite to a newer OS X version fails

I both downloaded and tried to install El Capitan and Sierra and followed the installation instructions via How to download macOS - Apple Support

In both cases I did not get any error messages while downloading and installing. But after a very and probably too fast fast installation, a successful installation message appeared. But the macbook, even after a reboot was still running Yosemite.


The MacBook is a MacBook Pro 2013 with a retina screen and has 4GB RAM. Why isn't it upgrading and what can or should I do to upgrade it? I hope someone can give me a helpful tip. Thanks in advance.


Posted on Oct 22, 2022 9:19 AM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,388 points

Posted on Oct 23, 2022 5:26 AM

jwkijne wrote:


In both cases I did not get any error messages while downloading and installing. But after a very and probably too fast fast installation, a successful installation message appeared. But the macbook, even after a reboot was still running Yosemite.



If you downloaded the full installer— see if it is sitting in your Applications folder:


"Install macOS El Capitan.app"


Try a Safeboot and launch the installer from there like any other application.





SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies





If an error occurred while updating or installing macOS

If an error occurred while updating or installing macOS - Apple Support



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Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,388 points

Oct 23, 2022 5:26 AM in response to jwkijne

jwkijne wrote:


In both cases I did not get any error messages while downloading and installing. But after a very and probably too fast fast installation, a successful installation message appeared. But the macbook, even after a reboot was still running Yosemite.



If you downloaded the full installer— see if it is sitting in your Applications folder:


"Install macOS El Capitan.app"


Try a Safeboot and launch the installer from there like any other application.





SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies





If an error occurred while updating or installing macOS

If an error occurred while updating or installing macOS - Apple Support



Reply

Updrading a 2013 MacBook pro retina from Yosemite to a newer OS X version fails

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