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While trying to upgrade my ios to a a newer version, I ended up getting the firmware lock on my screen ( as I bought a used laptop, I dont have it).
Apple store says they cant unlock it since I dont have the original purchase receipt of it (Tried showing the laptop serial# also from my iphone, proving that my apple Id was logged on it)
what is the work around for this situation?
If there is no workaround, then how is apple going to do it after seeing the original receipt?
what I am unable to understand is, Apple is not ready to unlock it even if my iphone shows my apple id being logged into this laptop. Is that not an enough proof?
who really keeps 3-4 yr old receipts seriously?
urururrrrasda313 wrote:
If there is no workaround, then how is apple going to do it after seeing the original receipt?
what I am unable to understand is, Apple is not ready to unlock it even if my iphone shows my apple id being logged into this laptop. Is that not an enough proof?
who really keeps 3-4 yr old receipts seriously?
I'm sorry but you bought a used computer that was not properly prepared for sale by the original owner.: What to do before you sell, give away, or trade in your Mac - Apple Support
There is no work around. If there was a work around the firmware functionality would be useless.
The required action is provided in this article: Set a firmware password on your Mac - Apple Support
Firmware lock - Unable to bypass
