QR scanning - iPhone

QR codes: I just recently started getting the following error message when scanning QR codes: "Paused; you need to choose a plan to reactivate this QR code." Happens on all QR codes (when I know they are active/accurate - even those that had been scanned earlier in the day and worked.) iPhone13.

I've even downloaded different QR apps to try scanning that way in lieu of the camera - same message.

iPhone 13 mini, iOS 15

Posted on Oct 22, 2022 4:59 PM

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1 reply

Oct 23, 2022 12:12 AM in response to qrhelpme

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.

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QR scanning - iPhone

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