You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook air display anti reflective coating

Hi

Got a mba 2021 M1 , and since this was my first mac product , i wanted to take extra care and i asked around , and was advised for screen protector to avoid any scratches or so .


I installed a screen protector , and have been using it for last 8 months and has been working like a charm. Recently in an effort to seal a peeled end of the protector i lifted the peel of screen protector to align it back well ,and i notice the screen is blank white without the protector , and only on putting back the protector i see the display content .


This is wierd , and has a chat with a support person and also submitted the product to a authorised service center , and i am told that the anti reflective coating is peeled off as i remove the screen protector


I am having limited warranty until 2023 Feb , and i would assume this would cover change of display part .


But the larger question is , how a coating be so easily removed with a screen protector , is the quality so poor for MBA display. I searched a bit in you tube i noted it is nothing to do with mba M1 , it has been there since mac Book pro 2017 onwards . (https://youtu.be/5Ly8HLNs2p8)


Also apple doesn't mandate a screen protector, but it also doesn't clearly say please don't install a screen protector. That is a gray area for layman customers like me


Any advice or support in this regard will be of great help










MacBook Air 13″, macOS 12.6

Posted on Oct 22, 2022 7:56 PM

Reply

Similar questions

2 replies

Oct 22, 2022 8:02 PM in response to rajdsmentor

As you have found out screen protectors may cause damage. There is no need for a screen protector given that the screen is not a touch screen. What would cause scratches? And, in addition, according to this Apple article: Using a camera cover, palm rest, or keyboard cover on a Mac notebook - Apple Support nothing should be placed between the screen and the keyboard.


Macbook air display anti reflective coating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.