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Confirm purchase never works

Confirm on apple device never works the first time, 2nd time, 3rd time. Sometimes takes several tries. By which time I am ready to have a stroke!

Apple TV HD, tvOS 16

Posted on Oct 22, 2022 9:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2022 9:27 PM

Dpschultz0 Said:

"Confirm on apple device never works the first time, 2nd time, 3rd time. Sometimes takes several tries."

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Troubleshooting Two-Factor Authentication:

What eMail do you refer to? If you are referring to Apple's Two-Factor Authentication, then set it up correctly: Manage Two-Factor Authentication for your Apple ID from iPad - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 22, 2022 9:27 PM in response to Dpschultz0

Dpschultz0 Said:

"Confirm on apple device never works the first time, 2nd time, 3rd time. Sometimes takes several tries."

-------


Troubleshooting Two-Factor Authentication:

What eMail do you refer to? If you are referring to Apple's Two-Factor Authentication, then set it up correctly: Manage Two-Factor Authentication for your Apple ID from iPad - Apple Support

Oct 22, 2022 11:18 PM in response to TheLittles

Yes sounds like it's a Two-Factor Authentication issue. When that used to happen to me, I would go and purchase the movie from my iMac or Macbook. Then go back to the AppleTV and play the rental or purchased content. I know that's a cheap workaround but I know how it can be. To this day I hardly purchase on AppleTV because of that.

Confirm purchase never works

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