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Unable to double click purchase confirmation button

When attempting to execute an apple purchase on iPhone/iPad, the button to double click for confirmation shows up on the edge of the screen where a selection cannot be made.

iPhone 13, iOS 15

Posted on Sep 3, 2022 2:46 PM

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Question marked as Top-ranking reply

Posted on Sep 17, 2022 11:36 AM

That answers my question. Thank you so very much.

3 replies

Sep 17, 2022 8:34 AM in response to gscarcel

Double-Click side button usage for Apple Pay


This user tip has two parts. Part one is for the Double-Click side button settings in Wallet & Apple Pay. Part two is for turning off the Double-Click requirement when paying using Apple Pay. Part two has two methods with multiple paths in settings which I have explained and provided photos for. This information applies to iPhone X and later (any phone with Face ID) Double-Click side button usage for Apple … - Apple Community


Part one


What does the Double-Click side button setting do?


In Wallet & Apple Pay there is an option to turn on Double-Click side button or turn it off. If it is on you can pull up cards and passes before you get to the terminal. Turning off Double-Click side button will not allow you to get cards and passes ready early.


This feature is not related to the requirement of Double-Clicking to confirm your payment. (see part two below)


To verify what this does;

  1. Turn it off.
  2. Go to your Home Screen and attempt to double-click side button. You will notice that the device goes to sleep.
  3. Turn it on.
  4. Go to your Home Screen and double-click the side button. You will notice that Wallet app is now open and ready for payment.




Part two


Remove Double-Click to pay requirement


There are two methods to remove the double-click requirement. Method one is Assistive Touch and method two is Switch Control.


Method 1 - Assistive Touch


If you do not want to Double-Click to confirm payment:


  1. Go to Settings
  2. Tap Accessibility (photo 1)
  3. Tap Touch (photo 2)
  4. Tap Assistive Touch (photo 3)
  5. Confirm with assistive touch - turn that on and follow the instructions (photo 4). You will now be able to pay with Apple Pay without double-clicking the side button.


or


You can also;

  1. Go to Settings
  2. Tap Accessibility
  3. Tap Side Button
  4. Tap "enable confirm with assistive touch" and follow the instructions on the screen (see "alternate path in settings" below)


[You may have to go to settings>Face ID & Passcode>Apple Pay - turn off for Face ID.]

Photo 1


Photo 2


Photo 3


Photo 4


Method 2 - Use Switch Control


  1. Go to Settings
  2. Tap Accessibility (photo 5)
  3. Tap Switch control (photo 6)
  4. Confirm with switch control (photo 7)- Turn this on and follow the instructions. {you may have to enable switch control also}


or


You can also;

  1. Go to Settings
  2. Tap Accessibility
  3. Tap Side Button
  4. Tap "enable confirm with switch control" - select this and follow the on screen instructions (see "alternate path in settings" below)


Photo 5


Photo 6


Photo 7


Alternate path in settings for method one and method two


  1. Go to Settings
  2. Tap Accessibility (photo 8)
  3. Tap Side Button (photo 9)
  4. Tap on your preferred method, follow the on screen instructions (photo 10).


Photo 8


Photo 9


Photo 10


Additional links

Apple Pay support - Apple Pay Customers

Accessibility support - Accessibility Support

Use accessibility - Use accessibility shortcuts on iPhone

About Apple Pay - About Apple Pay


Unable to double click purchase confirmation button

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