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Level 1

4 points

Please I have seen an unauthorised deduction from my account how can I get my money back please?

Please I have seen an unauthorised deduction from my account please how can I get my money back?

Posted on Oct 23, 2022 8:16 AM

Top-ranking reply

Level 10

209,013 points

Posted on Oct 23, 2022 8:48 AM

Looks like scam / phishing.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask the bank to block your card, and ask a new one.

Also report to the police.

Check -> see the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

How apps, content, and subscriptions from Apple are billed

❗️ Identify legitimate emails from the App Store or iTunes Store

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