Un authorized deduction

Question

Amegash Author

Level 1

4 points

Un authorized deduction

I was debited by this account

DEBIT:GHS1407.77

Desc:POS Pymt @ 99999999-ITUNES.COM

Time:11/28/2022 10:56:24 PM

I did not initiate this transaction.

I would like to draw attention to a deduction that was made from my account on 28 November. I have not subscribe to any iTunes packages so therefore they shouldn’t be any deduction on my account so I am calling for a refund because something I have no subscribe to why should I be debited for so please I need a refund to my account.

thank you

Posted on Dec 7, 2022 9:44 AM

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Answer 1

Top-ranking reply

FoxFifth

Level 10

472,227 points

Dec 7, 2022 9:47 AM in response to Amegash

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

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