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i got my son a gift card for his new iPad so he can buy a few games. The gift card balance does show up in his account but when I try to purchase the game for him it won’t use the gift card money but instead prompts me to enter credit card info or PP
iPad mini 6, iPadOS 15
The gift card balance does show up in his account but when I try to purchase the game for him it won’t use the gift card money but instead prompts me to enter credit card info or PP
When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.
(1)
See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
(2)
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
The gift card balance does show up in his account but when I try to purchase the game for him it won’t use the gift card money but instead prompts me to enter credit card info or PP
When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.
(1)
See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
(2)
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Gift card balance shows up on account but can’t use it to purchase game
