I need to get information about my refund

I wanted to do shopping on eBay. I used Apple Pay for it. I was charged and then eBay declined this transaction. I can see status of transaction is refunded. I didn’t receive money. What can I do now?

Posted on Oct 23, 2022 10:35 PM

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Oct 24, 2022 12:05 AM in response to knlinm

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.



Click ▶︎ Check Refund Status.

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I need to get information about my refund

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