iCloud Photo upload kills network connectivity

Hi there,


I recently noticed a weird issue during my iCloud Photo sync. When the sync progress is running (added a large collection of old photos) my entire network breaks down. The MacBook Pro is connected via 5 GHz WiFi but as soon as I start the sync process (by simply opening Photos) all devices in the network can't communicate properly.


On saturday I married my wonderful wife and today I also wanted to upload some pictures (around 50) and again all devices went "partly" offline. The servers can't be reached anymore. My wife noticed it because TikTok went offline every 1-2 videos and my YouTube stream constantly broke down to 360p with high buffering.


Because it happened twice in several month (first macOS Monterey, today macOS Ventura) I thought it is worth posting here. I also can remember experiencing this issues when iCloud Photo was first published.


Since this could be a bug with high potential to break down enterprise WiFis (hopefully not) I hope someone of you also experienced it.


With best regards

Benedikt

MacBook Pro

Posted on Oct 24, 2022 2:33 PM

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1 reply

Oct 26, 2022 8:55 AM in response to LouBen3010

Hi LouBen3010,


For help with iCloud Photos and your Wi-Fi connection, check that the recommended settings for your Wi-Fi router are being used. The article here can help: Recommended settings for Wi-Fi routers and access points - Apple Support


You can also find helpful information here: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support


If you've already checked with your ISP that there are no bandwidth limitations for connected devices, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.



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iCloud Photo upload kills network connectivity

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